At hbajie, the safety and wellbeing of every player in Bangladesh comes first. We provide tools, guidance, and support to ensure that gaming stays fun, affordable, and fully within your control at all times.
Our Commitment
Every feature listed below is built into the hbajie platform and available to all registered players in Bangladesh at no extra cost. Your wellbeing is not an afterthought — it is central to how hbajie operates.
Set a daily, weekly, or monthly deposit cap on your hbajie account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered at any time but require a 24-hour cooling-off period to increase, giving you space to reflect before spending more.
Set a maximum session duration on hbajie so that you receive an automatic notification when your chosen play time is up. Whether it is 30 minutes, 1 hour, or 2 hours, the platform will alert you and ask you to confirm whether you wish to continue — keeping you mindful of how long you have been playing.
If you feel that gambling is getting out of hand, hbajie's self-exclusion tool lets you suspend your account immediately for a period of your choosing — from 30 days up to permanent exclusion. During self-exclusion, your account is locked, all marketing communications are halted, and re-registration is blocked.
Need a short break without committing to full self-exclusion? hbajie's time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, or 7 days. Your account is paused instantly, giving you a guilt-free opportunity to step away and recharge.
In addition to deposit caps, hbajie allows you to set a loss limit — a ceiling on how much you are willing to lose within any given period. When your net losses reach the limit you have set, hbajie will prevent further wager placement until the period ends, protecting your bankroll from emotional decision-making.
Full transparency is a core hbajie value. Your account dashboard shows a complete history of all deposits, withdrawals, wagers placed, and session durations in Bangladeshi Taka (৳). Reviewing your gaming history regularly is one of the most effective ways to stay aware of your spending patterns.
Step-by-Step
All responsible gaming tools on hbajie are self-service and take effect immediately or within the timeframe stated. Here is how to use each one.
Visit hbajie Login and sign in to your registered account. All responsible gaming settings are located in your account profile under the "Responsible Gaming" tab in the settings menu.
Starting PointSelect the type of limit you want to set — deposit limit, loss limit, session time limit, or time-out. Each option displays your current usage and remaining allowance so you can make an informed decision.
PersonaliseEnter your desired limit in Bangladeshi Taka (৳) for financial limits, or in hours/days for time-based limits. Reductions take effect immediately. Increases require a 24-hour reflection period before they become active.
Instant EffectIf you cannot find the tool you need, or if you want to request immediate self-exclusion, our live chat team is available 24 hours a day, 7 days a week to assist. You can also email [email protected] at any time.
24/7 SupportWarning Signs
Gambling is meant to be entertaining. When it stops being fun and starts causing stress, financial strain, or relationship problems, it may be time to seek help. The following are common warning signs that gambling may have become a problem.
Continuing to bet in an attempt to win back money that has already been lost, often leading to larger and more impulsive wagers.
Hiding gambling activity from family members, friends, or colleagues, or lying about the amount of time and money spent.
Using gambling as a coping mechanism for anxiety, depression, boredom, or personal difficulties rather than for entertainment.
Taking loans, using credit cards, or borrowing money from family or friends specifically to fund gambling activity on any platform.
Repeatedly trying and failing to cut back on gambling, or finding that sessions last much longer than originally intended.
Missing work, neglecting family duties, or ignoring important daily responsibilities because of time or money spent on gambling.
Self-Assessment
Ask yourself these questions honestly. If you find yourself answering "yes" to three or more, we strongly encourage you to reach out to hbajie support or a professional counselling service.
Do you spend more than you can afford to lose when gambling on hbajie or any other platform?
Have you ever borrowed money or sold possessions to fund gambling activity?
Do arguments about money or gambling ever arise between you and your family or partner?
Have you lost time from work or studies due to gambling sessions lasting longer than planned?
Do you feel anxious, irritable, or low when you are not able to gamble, or after a losing session?
Do you chase your losses by returning to play again soon after a losing session to try to win back money?
Have you ever tried to hide your gambling activity or the amount you have spent from someone close to you?
Our Philosophy
hbajie has been built for the Bangladesh market with one guiding principle: gambling should always be a form of entertainment, not a way to make money. Every slot spin, cricket wager, and casino game on hbajie is designed to be played for the enjoyment of the experience. The house maintains a mathematical edge in all games, which means that over time, gambling should be budgeted as a leisure expense — similar to going to the cinema or watching a match at a venue — rather than treated as an income source.
We encourage every hbajie player to set a personal entertainment budget before each session and to treat any winnings as a bonus rather than an expectation. If you find yourself relying on gambling winnings to pay for essential expenses like rent, food, or utility bills, please reach out to our support team right away.
hbajie takes the protection of vulnerable individuals — including those experiencing financial hardship, mental health challenges, or addiction — seriously. Our customer support team is trained to identify signs of problem gambling during live chat interactions and is empowered to proactively offer responsible gaming tools or suggest external support resources when appropriate.
If a hbajie support agent reaches out to you with a responsible gaming recommendation, please receive it in the spirit it is intended — as genuine concern for your wellbeing. You are never penalised or disadvantaged for engaging with our responsible gaming tools. In fact, players who actively use deposit limits, time-out features, and session controls tend to have a far healthier and more enjoyable relationship with the platform over the long term.
hbajie does not direct promotional communications at individuals who are currently on self-exclusion or who have requested to be removed from marketing lists. Our promotional materials always include responsible gaming reminders and 18+ notices. We do not use aggressive or misleading marketing language that suggests gambling is a reliable path to financial gain, and we do not target advertising at demographics likely to include vulnerable individuals.
If you feel that gambling has become a serious problem in your life, hbajie strongly encourages you to speak to a qualified professional. While hbajie support can activate account restrictions immediately, we are not a substitute for professional counselling. Bangladesh has a growing network of mental health and addiction support services. Speaking with a trusted doctor, counsellor, or mental health professional is always a positive step, and doing so is a sign of strength — not weakness.
You can also reach out to international helplines that provide support in English and Bengali. If cost is a concern, many community health centres in Dhaka, Chittagong, Sylhet, Khulna, and other major cities offer free or subsidised counselling services. hbajie support can help point you in the right direction — just send a message via live chat or email [email protected].
If gambling is causing you distress, financial harm, or relationship problems, do not wait. Contact hbajie support immediately — we can activate self-exclusion in under 2 minutes.
Live Chat available 24/7 · Email within 2–4 hrs (BST)
Deposit limits take effect immediately once set.
Self-exclusion can be activated in under 2 minutes via live chat.
Increasing limits requires a 24-hour cooling period to prevent impulsive changes.
All balances are fully accessible even during a time-out — you can still withdraw.
hbajie support team is fully trained in problem gambling identification and response.
Strictly 18+ only. Age verification is mandatory for all withdrawals.
When you play within your limits, gaming is a genuinely fun experience. Explore hbajie's full range of casino games, live cricket betting, and slot machines — and remember, your safety tools are always just one click away. Adults aged 18 and above only.